The more you align your service with what your patients want, the happier they will be to pay for it and refer others! If you have ever felt like not enough of your patients commit to treatment, this course on treatment coordinating is for you.
You have one chance to make a positive first impression; probable patients are too valuable to overlook getting this right the first time. You know how critical case acceptance, or “sales”, is to your business. The measurable financial difference between a 50% conversion rate versus 75% is significant.
You know this from your interactions with the people you meet, buying decisions are significantly influenced by the first impression of how you make others feel. It's important to remember your practice is a business, and nothing happens in a business without sales. Don’t feel bad about not liking the reality that case acceptance is “sales”, as this thinking is perfectly consistent with your probable patient’s feelings as well—they don’t want to be sold either.
“The Strategix TC Bootcamp helped me understand how to overcome objections and gave me the tools to close the sale. Scripting was provided, scenarios were reviewed and role played to make the process more comfortable for myself and the probable patient. It was a very valuable program, I highly recommend it.”
Laurie Smith, Hygienist and Treatment Coordinator
Delivering a patient focused consult allows patients to make the decision to proceed with treatment in line with how they naturally like to make decisions. No sales tactics or manipulation. Learn how to understand an individual’s root needs and wants by asking powerful questions and listening with the intent to understand, and then responding based on what they are telling you.