Your ‘TEAM’ Is The Key To Your Success

How Well Do You Know Your Team? Knowing and understanding your team means that you have invested the time to identify what their strengths are and what is required to motivate them. Clearly Define Roles & Responsibilities. You need to effectively and clearly define the roles and responsibilities of those on your team.  You may […]

The Secret for Successful Orientation and Training

How can you maximize the potential of each new person that joins your team while at the same time keeping the passion alive for those that have worked with you for a while? This is one of the biggest challenges employers face. And the challenge is destined to gain even more significance. Research shows that […]

How to Conduct 
- Great Job Interviews

Dental offices that use “best practices” in interviewing, and are extremely effective in consistently hiring top performers, have developed and documented a great systematic job interview process. Utilizing an effective interview process will enable you to objectively select the person that is the right fit for your practice. Finding individuals whose strengths enhance your practice […]

Hiring the Right Person

Your Dental Practice is filled with a diverse and highly skilled group of people who are hopefully as committed to teamwork and respect as they are to excellence and results. The challenge in hiring is to select new team members that are the right ‘fit’ for your Practice to ensure things continue to progress in […]

Mastering Treatment Coordinating

“You have one chance to make a first impression.” Can you believe 2015 is almost half over? Have the changes you wanted to make in 2015 been implemented? The Canadian market is more volatile than ever with oil having dipped below 50 USD/barrel and our dollar below $.80 for the first time since April 2009. […]

Customer Service…

What Do You Expect?…. Customer service. It is defined as the provision of service to customers before, during and after a purchase. The perception of success of such interactions will be dependent on employees “who can adjust themselves to the personality of the guest”. You know our world is forever changing and evolving… and sometimes, […]

The ‘New Reality’ is that Social Media is not a Fad, it is Here to Stay!

Let’s start by answering the million-dollar question… Should your dental practice be on Facebook, LinkedIn, Twitter, Instagram, Google+ and other social media sites? – Ummmm YES, YES and…YES! Why? – Because your patients are!! Social media marketing is a great way to spread the word about your practice and has the potential to help you […]

“Best time to plant a tree was 20 years ago… Second best time is now.” -chinese proverb

This proverb gets me thinking and it’s so true, the time is now! Every January we all think, “this is it, this is the year.” New Year’s resolutions…it’s the time of year we promise ourselves a few things. This year I decided my resolution was to do more yoga and last week I was able to […]

Welcome Michelle Podulsky to Strategix

We would like to welcome a new consultant to the Strategix team – Michelle Podulsky. Michelle has over 20 years working within all facets of dental practices. She is heavily involved with The Calgary Urban Project Society (CUPS). Her experience, inspiring outlook, and enthusiasm make her an expert at organizing systems to achieve goals and […]

Welcome to our new website!

Welcome to our new website! I trust you will find it informative, if not, please feel free to reach out to us directly. Check back for articles, quotes, surveys, strategic tools and hopefully some chuckles. Lori will be at the CAO in Banff this weekend and looks forward to connecting or meeting you there!